Describing and measuring the value of public libraries: The growth of the Internet and the evolution of library value. - Paul T. Jaeger; John Carlo Bertot; Christie M. Kodama; Sarah M. Katz; Elizabeth J. DeCoster (First Monday, 2011)

The Intersection of Public Policy and Public Access: Digital Divides, Digital Literacy, Digital Inclusion, and Public Libraries. - Paul T. Jaeger; John Carlo Bertot; Kim M. Thompson; Sarah M. Katz; Elizabeth J. DeCoster (Public Libr. Q., 2012)