Planning and Evaluating Remote Consultation Services: A New Conceptual Framework Incorporating Complexity and Practical Ethics. - Trisha Greenhalgh; Rebecca Rosen; Sara E. Shaw; Richard Byng; Stuart Faulkner; Teresa Finlay; Emily Grundy; Laiba Husain; Gemma Hughes; Claudia Leone; Lucy Moore; Chrysanthi Papoutsi; et al. (Frontiers Digit. Health, 2021)