WebQuilt: A proxy-based approach to remote web usability testing. - Jason I. Hong; Jeffrey Heer; Sarah Waterson; James A. Landay (ACM Trans. Inf. Syst., 2001)

What did they do? understanding clickstreams with the WebQuilt visualization system. - Sarah Waterson; Jason I. Hong; Timothy Sohn; James A. Landay; Jeffrey Heer; Tara Matthews (AVI, 2002)

In the lab and out in the wild: remote web usability testing for mobile devices. - Sarah Waterson; James A. Landay; Tara Matthews (CHI Extended Abstracts, 2002)