Data mining research for customer relationship management systems: a framework and analysis. - Sarika Sharma; D. P. Goyal; R. K. Mittal (Int. J. Bus. Inf. Syst., 2008)

Critical Success Factors for CRM Implementation: A Study on Indian Banks. - Sarika Sharma; D. P. Goyal (ICISTM, 2011)

Knowledge Management and E-governance: A Case Study of E-kiosk in India. - Archana Singh; D. P. Goyal; Sarika Sharma (KICSS, 2012)

Data management: Graduate student's awareness of practices and policies. - Sarika Sharma; Jian Qin 001 (ASIST, 2014)

Documents and distributed scientific collaboration. - Matt Willis 001; Sarika Sharma; Jaime Snyder; Michelle Brown; Carsten S. Østerlund; Steve Sawyer (CSCW Companion, 2014)

Comparing internal and external interoperability of digital infrastructures. - Sarika Sharma; Steve Sawyer (ASIST, 2016)

The social informatics of knowledge. - Eric T. Meyer; Kalpana Shankar; Matthew Willis 001; Sarika Sharma; Steve Sawyer (J. Assoc. Inf. Sci. Technol., 2019)

Big Data Analytics for Customer Relationship Management: A Systematic Review and Research Agenda. - Sarika Sharma (ICACDS, 2020)

FIS and hybrid ABC-PSO based optimal capacitor placement and sizing for radial distribution networks. - Sarika Sharma; Smarajit Ghosh (J. Ambient Intell. Humaniz. Comput., 2020)

Sentiment Analysis in Online Learning Environment: A Systematic Review. - Sarika Sharma; Vipin Tyagi; Anagha Vaidya (ICACDS (2), 2021)

Representation and Visualization of Students' Progress Data Through Learning Dashboard. - Anagha Vaidya; Sarika Sharma (ICACDS (2), 2021)

Leadership and Human Resource Development Role in the time of Crisis Management. - Sarika Sharma; Shivani Agarwal 003 (ICRMAT, 2021)

Adoption intention and effectiveness of digital collaboration platforms for online learning: the Indian students' perspective. - Archana Singh; Sarika Sharma; Manisha Paliwal (Interact. Technol. Smart Educ., 2021)

FRAMS: Facial Recognition Attendance Management System. - Anagha Vaidya; Vipin Tyagi; Sarika Sharma (ICACDS (1), 2022)

Fear of missing out (FOMO) to the joy of missing out (JOMO): shifting dunes of problematic usage of the internet among social media users. - Sonica Rautela; Sarika Sharma (J. Inf. Commun. Ethics Soc., 2022)

Technology Enabled Self-directed Learning: A Review and Framework. - Sarika Sharma; Vipin Tyagi; Anagha Vaidya (ICACDS, 2023)

Evaluating Tools for Data Management Plans: A Comparative Study of the DART Rubric and the Belmont Scorecard. - Sarika Sharma; Arlo Obregon; Zahir Shaikh; Yubing Tian; Megan Finn; Amelia Acker (iConference (2), 2023)

Adoption of massive open online courses (MOOCs) for blended learning: the Indian educators' perspective. - Shreya Rustum Virani; Jatinderkumar R. Saini; Sarika Sharma (Interact. Learn. Environ., 2023)

Product backlog optimization technique in agile software development using clustering algorithm. - Sarika Sharma; Deepak Kumar 007 (Multim. Tools Appl., 2023)

Security and Privacy Challenges of Metaverse in Education. - Sarika Sharma; Vipin Tyagi; Anagha Vaidya (ICACDS, 2024)

Estimating the Concrete Compressive Strength of Regression Model for Machine Learning. - Anagha Vaidya; Pranjal Vaidya; Sarika Sharma (ICACDS, 2024)

Understanding digital marketing adoption by start-up companies in India: through an integrated technology acceptance model and theory of planned behaviour framework. - Sarika Sharma (Int. J. Bus. Inf. Syst., 2024)

Anomaly detection in the course evaluation process: a learning analytics-based approach. - Anagha Vaidya; Sarika Sharma (Interact. Technol. Smart Educ., 2024)

Learner-learner interactions in online classes during COVID-19 pandemic: the mediating role of social media in the higher education context. - Sonica Rautela; Sarika Sharma; Shreya Rustum Virani (Interact. Learn. Environ., 2024)

Understanding the impact of online teaching on students' learning and performance: a post-pandemic analysis. - Sarika Sharma; Jatinderkumar R. Saini (Interact. Learn. Environ., 2024)