People, Information Systems and Change. - Sarmad Alshawi; Anthony D. Elliman; Ray J. Paul (Cogn. Technol. Work., 2000)

Negotiating and Understanding Information Systems Requirements: The Use of Set Diagrams. - Wafi Al-Karaghouli; Sarmad Alshawi; Guy Fitzgerald (Requir. Eng., 2000)

Oracle8i Data Warehousing. - Sarmad Alshawi (Eur. J. Inf. Syst., 2001)

Supporting technology driven business processes through the internet: a practical technical note. - Sarmad Alshawi; Xiaoning Yu; Zahir Irani (Int. J. Serv. Technol. Manag., 2002)

Data warehousing in decision support for pharmaceutical R&D supply chain. - Sarmad Alshawi; Isabel Saez-Pujol; Zahir Irani (Int. J. Inf. Manag., 2003)

Potential Impact of Cultural Differences On Electronic Customer Relationship Management (eCRM) Systems. - Maged Ali; Sarmad Alshawi (AMCIS, 2004)

A Strategic Framework for E-government Adoption in Public Sector Organisations. - Zakareya Ebrahim; Zahir Irani; Sarmad Alshawi (AMCIS, 2004)

Towards a Framework for Realizing healthcare management benefits through the Integration of Patient's Information. - Farouk Missi; Sarmad Alshawi; Guy Fitzgerald (ECIS, 2004)

Integrating diverse ERP systems: a case study. - Sarmad Alshawi; Marinos Themistocleous; Rashid Almadani (J. Enterp. Inf. Manag., 2004)

Why CRM Efforts Fail? A Study of the Impact of Data Quality and Data Integration. - Farouk Missi; Sarmad Alshawi; Guy Fitzgerald (HICSS, 2005)

Promoting requirement identification quality: Enhancing the human interaction dimension. - Wafi Al-Karaghouli; Sarmad Alshawi; Guy Fitzgerald (J. Enterp. Inf. Manag., 2005)

Cultural Dimensions and CRM Systems Implementation: A Preliminary Framework. - Maged Ali; Laurence D. Brooks; Sarmad Alshawi; Anastasia Papazafeiropoulou (AMCIS, 2006)

E-government evaluation: Citizen's perspective in developing countries. - Sarmad Alshawi; Hamid Alalwany (Inf. Technol. Dev., 2009)

The rationale of e-health evaluation: the case of NHS Direct. - Hamid Alalwany; Sarmad Alshawi (Int. J. Bus. Inf. Syst., 2012)

Examining The Effect Of Organisational Culture And Leadership On IS Implementation. - Sarah Basahel; Sarmad Alshawi (UKAIS, 2014)

Exploring the role of supplier relationship management for sustainable operations: an OR perspective. - Amir M. Sharif; Sarmad Alshawi; Muhammad Mustafa Kamal; Tillal Eldabi; Aiyaz Mazhar (J. Oper. Res. Soc., 2014)

The impact of knowledge management processes on organisational performance: The case of the airline industry. - Mohammed Tubigi; Sarmad Alshawi (J. Enterp. Inf. Manag., 2015)

Response to Lane: 'What we talk about when we talk about "Systems Thinking" '. - Amir M. Sharif; Sarmad Alshawi; Muhammad Mustafa Kamal; Tillal Eldabi; Aiyaz Mazhar (J. Oper. Res. Soc., 2016)

Exploring the role of a government authority in managing transformation in service re-engineering - Experiences from Dubai police. - Marwan Elnaghi; Sarmad Alshawi; Muhammad Mustafa Kamal; Vishanth Weerakkody; Zahir Irani (Gov. Inf. Q., 2019)