Integrating GSS and AHP: Experiences from Benchmarking of Buyer-Supplier Relationships. - Satu Peltola; Marko Torkkeli; Jarno Tuimala (HICSS, 2002)

Key Factors in Developing Omnichannel Customer Experience with Finnish Retailers. - Satu Peltola; Harri Vainio; Marko Nieminen (HCI (23), 2015)