Intranet satisfaction questionnaire: Development and validationof a questionnaire to measure user satisfaction with the Intranet. - Javier A. Bargas-Avila; Jonas Lötscher; Sébastien Orsini; Klaus Opwis (Comput. Hum. Behav., 2009)

ZeGo: Development and Validation of a Short Questionnaire to Measure User Satisfaction with e-Government Portals. - Javier A. Bargas-Avila; Sébastien Orsini; Marco de Vito; Klaus Opwis (Adv. Hum. Comput. Interact., 2010)

Enhancing online forms: Use format specifications for fields with format restrictions to help respondents. - Javier A. Bargas-Avila; Sébastien Orsini; Hannah Piosczyk; Dominic Urwyler; Klaus Opwis (Interact. Comput., 2011)

Response to the Reviews on Bargas-Avila et al. (2009) 'Intranet Satisfaction Questionnaire: Development and Validation of a Questionnaire to Measure User Satisfaction with the Intranet'. - Sébastien Orsini; Klaus Opwis; Javier A. Bargas-Avila (Interact. Comput., 2013)