Trust, empathy, social identity, and contribution of knowledge within patient online communities. - Jing Zhao; Kathleen Abrahamson; James G. Anderson; Sejin Ha; Richard Widdows (Behav. Inf. Technol., 2013)

Building Trusting Relationships in Online Health Communities. - Jing Zhao; Sejin Ha; Richard Widdows (Cyberpsychology Behav. Soc. Netw., 2013)

The influence of social capital on knowledge creation in online health communities. - Jing Zhao; Sejin Ha; Richard Widdows (Inf. Technol. Manag., 2016)

How online self-customization creates identification: Antecedents and consequences of consumer-customized product identification and the role of product involvement. - Soyeon Kwon; Sejin Ha; Chris Kowal (Comput. Hum. Behav., 2017)