Online Review Contents and Their Impact on Three and Four-Star Hotel Reservations: Some Evidence in Italy. - Selena Aureli; Renato Medei; Enrico Supino; Claudio Travaglini (ENTER, 2014)

Key factors that improve knowledge-intensive business processes which lead to competitive advantage. - Selena Aureli; Daniele Giampaoli; Massimo Ciambotti; Nick Bontis (Bus. Process. Manag. J., 2019)