Risk identification and project health prediction in IT service management. - Geraldine Abbott; Nikos Anerousis; Forrest Gordon; Allen Grussing; Sergey Makogon; Paul Manore; Fiona Humphries; Joan Sherry; Shu Tao (NOMS, 2010)

Mining for Gold: How to Predict Service Contract Performance with Optimal Accuracy Based on Ordinal Risk Assessment Data. - Sinem Güven; Mathias Steiner; Tsuyoshi Idé; Amit M. Paradkar; Sergey Makogon; Alejandro Venegas (IEEE SCC, 2014)

Latent trait analysis for risk management of complex information technology projects. - Tsuyoshi Idé; Sinem Güven; Ee-Ea Jan; Sergey Makogon; Alejandro Venegas (IM, 2015)