Introducing Workflow Management in Software Maintenance Processes. - Lerina Aversano; Sergio Betti; Andrea De Lucia; Silvio Stefanucci (ICSM, 2001)

Applying Workflow Management to Support Massive Maintenance. - Lerina Aversano; Sergio Betti; Eugenio Pompella; Silvio Stefanucci (COMPSAC, 2002)