Knowledge Gaps with the Agile Approach. - Makoto Nakayama; Seth Kinnett (AMCIS, 2019)

Is CRM Ready for Industry 4.0? A Historical Technological Framework. - Seth J. Kinnett; Theresa A. Steinbach (AMCIS, 2021)

A Case Study in the Use of a Gamified Learning Platform to Teach a Course in CRM Implementation. - Seth J. Kinnett; Theresa A. Steinbach (AMCIS, 2021)

When Blockchain Meets CRM: An Evaluation of Enterprise CRM Vendor Blockchain Capabilities. - Seth J. Kinnett; Saeed Abooleet (AMCIS, 2022)

In Search of the Optimal CRM Curriculum: A Skills Framework for the Salesforce Administrator Role. - Seth J. Kinnett; Theresa A. Steinbach (AMCIS, 2022)

Do Asynchronous Courses Work? Comparisons of Student Performance in a Multimodal Undergraduate Database Course. - Seth J. Kinnett; Theresa A. Steinbach (AMCIS, 2023)

A Systematic Review of Blockchain-based Loyalty Programs. - Saeed Abooleet; Seth Kinnett (HICSS, 2023)

Operationalization & Scale Development of the Collaborative CRM Construct. - Seth J. Kinnett (AMCIS, 2024)

Is Computer Programming a Boys' Club? Evaluating Performance in Introductory Java Programming Courses. - Seth J. Kinnett (AMCIS, 2024)