Harnessing GPT for Topic-Based Call Segmentation in Microsoft Dynamics 365 Sales. - Itzik Malkiel; Uri Alon 002; Yakir Yehuda; Shahar Keren; Oren Barkan; Royi Ronen; Noam Koenigstein (CIKM, 2023)

GPT-Calls: Enhancing Call Segmentation and Tagging by Generating Synthetic Conversations via Large Language Models. - Itzik Malkiel; Uri Alon 002; Yakir Yehuda; Shahar Keren; Oren Barkan; Royi Ronen; Noam Koenigstein (CoRR, 2023)

SEGLLM: Topic-Oriented Call Segmentation Via LLM-Based Conversation Synthesis. - Itzik Malkiel; Uri Alon 002; Yakir Yehuda; Shahar Keren; Oren Barkan; Royi Ronen; Noam Koenigstein (ICASSP, 2024)