Impatient customers in Markovian queue with Bernoulli feedback and waiting server under variant working vacation policy. - Amina Angelika Bouchentouf; Lahcene Yahiaoui; Mokhtar Kadi; Shakir Majid (Oper. Res. Decis., 2020)

Analysis of a single server queue in a multi-phase random environment with working vacations and customers' impatience. - Amina Angelika Bouchentouf; Abdelhak Guendouzi; Meriem Houalef; Shakir Majid (Oper. Res. Decis., 2022)