Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience. - Shampy Kamboj; Mayank Yadav; Zillur Rahman; Praveen Goyal (Int. J. Inf. Syst. Serv. Sect., 2016)

Customer participation in brand communities on social media: a systematic literature review. - Shampy Kamboj; Zillur Rahman (Int. J. Web Based Communities, 2017)

Social media usage and firm performance: the mediating role of social capital. - Shampy Kamboj; Vinod Kumar 011; Zillur Rahman (Soc. Netw. Anal. Min., 2017)

Reconceptualising service firm marketing capability: scale development and validation. - Shampy Kamboj; Zillur Rahman (Int. J. Bus. Inf. Syst., 2018)

Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response. - Shampy Kamboj; Bijoylaxmi Sarmah; Shivam Gupta 001; Yogesh Dwivedi (Int. J. Inf. Manag., 2018)

Construction and validation of the customer social participation in brand communities scale. - Shampy Kamboj; Bijoylaxmi Sarmah (Internet Res., 2018)

Social media and co-creative service innovation: an empirical study. - Bijoylaxmi Sarmah; Shampy Kamboj; Jay Kandampully (Online Inf. Rev., 2018)

Impact of IS agility and HR systems on job satisfaction: an organizational information processing theory perspective. - Shivam Gupta 001; Sameer Kumar 003; Shampy Kamboj; Bharat Bhushan; Zongwei Luo (J. Knowl. Manag., 2019)

Factors Driving Consumer Engagement and Intentions with Gamification of Mobile Apps. - Shampy Kamboj; Shruti Rana; Vinayak A. Drave (J. Electron. Commer. Organ., 2020)

Role of Risks in the Development of Responsible Artificial Intelligence in the Digital Healthcare Domain. - Shivam Gupta 001; Shampy Kamboj; Surajit Bag (Inf. Syst. Frontiers, 2023)