Appointment Scheduling Under Time-Dependent Patient No-Show Behavior. - Qingxia Kong; Shan Li 005; Nan Liu 004; Chung-Piaw Teo; Zhenzhen Yan (Manag. Sci., 2020)

The Behavioral Promise and Pitfalls in Compensating Store Managers. - Shan Li 005; Kay-Yut Chen; Ying Rong (Manag. Sci., 2020)