Predictive analytics model for healthcare planning and scheduling. - Shannon L. Harris; Jerrold H. May; Luis G. Vargas (Eur. J. Oper. Res., 2016)

The Impact of Probabilistic Classifiers on Appointment Scheduling with No-Shows. - Michele Samorani; Shannon L. Harris (ICIS, 2019)

The effect of cancelled appointments on outpatient clinic operations. - Shannon L. Harris; Jerrold H. May; Luis G. Vargas; Krista M. Foster (Eur. J. Oper. Res., 2020)

On selecting a probabilistic classifier for appointment no-show prediction. - Shannon L. Harris; Michele Samorani (Decis. Support Syst., 2021)

Overbooked and Overlooked: Machine Learning and Racial Bias in Medical Appointment Scheduling. - Michele Samorani; Shannon L. Harris; Linda Goler Blount; Haibing Lu; Michael A. Santoro (Manuf. Serv. Oper. Manag., 2022)

Reducing bias in healthcare artificial intelligence: A white paper. - Carolyn Sun; Shannon L. Harris (Health Informatics J., 2024)