Health literacy and the internet: An exploratory study on the 2013 HINTS survey. - Shaohai Jiang; Christopher E. Beaudoin (Comput. Hum. Behav., 2016)

Linking the Pathway from Exposure to Online Vaccine Information to Cyberchondria During the COVID-19 Pandemic: A Moderated Mediation Model. - Han Zheng 001; Shaohai Jiang (Cyberpsychology Behav. Soc. Netw., 2022)

How does health information seeking from different online sources trigger cyberchondria? The roles of online information overload and information trust. - Han Zheng 001; Xiaoyu Chen 007; Shaohai Jiang; Luming Sun (Inf. Process. Manag., 2023)

Can Online Patient-Provider Communication Improve Emotional Well-Being? Examining the Roles of Social Presence and Patient Empowerment. - Shaohai Jiang; Piper Liping Liu; Christopher Wen Jie Chia (Cyberpsychology Behav. Soc. Netw., 2023)

Consumer engagement behavior in the value co-creation process of healthcare services: a scoping review. - Chuanhui Wu; Shaohai Jiang; Yusheng Zhou; Qinjian Yuan (Aslib J. Inf. Manag., 2024)

Why communication matters? The roles of patient-provider communication and social media use in cancer survivors' meaning in life. - Qiaofei Wu; Annabel Ngien; Shaohai Jiang; Yujie Dong (Comput. Hum. Behav., 2024)