Collaborative Response Content Recommendation for Customer Service Agents. - Cuihua Ma; Ping Guo 002; Xin Xin 001; Xiaoyu Ma; Yanjie Liang; Shaomin Xing; Li Li; Shaozhuang Liu (ISNN (1), 2017)

A multi-level encoder for text summarization. - Junshuai Liu; Xin Xin 001; Li Li; Shaozhuang Liu; Xiaoyu Ma (SSCI, 2017)