Utilization-Oriented Evaluation of Decision Support Systems. - Sharon L. Riedel; Gordon F. Pitz (IEEE Trans. Syst. Man Cybern., 1986)

A multifaceted approach to evaluating expert systems. - Leonard Adelman; James Gualtieri; Sharon L. Riedel (Artif. Intell. Eng. Des. Anal. Manuf., 1994)