My Virtual Colleague: A State-of-the-Art Analysis of Conversational Agents for the Workplace. - Shengjia Feng; Peter Buxmann (HICSS, 2020)

The Impact of the COVID-19 Lockdown on Digital Transformation in German Organizations. - Mirheta Omerovic Smajlovic; Shengjia Feng (ECIS, 2021)

Designing Chatbots for Workplace Learning. - Shengjia Feng (PACIS, 2022)

How to Drive Digital Transformation in a Pandemic and Beyond: Learnings from COVID-19 Crisis. - Mirheta Omerovic Smajlovic; Shengjia Feng (PACIS, 2022)

How to Convey Resilience: Towards A Taxonomy for Conversational Agent Breakdown Recovery Strategies. - Shengjia Feng (Wirtschaftsinformatik, 2023)