Intelligent Retrieval Method of Power System Service User Satisfaction Based on Human-Computer Interaction. - Xiaoxuan Qi; Yaling Zhang; Sheng Cao; Shengping Yan; Hongbang Su (J. Interconnect. Networks, 2022)

Human-computer interaction based on the intelligent information retrieval method for customer satisfaction in power system service. - Xiaoxuan Qi; Yaling Zhang; Sheng Cao; Shengping Yan; Hongbang Su (Int. J. Model. Simul. Sci. Comput., 2023)

Construction of Customer Appeal Classification Model Based on Speech Recognition. - Sheng Cao; Yaling Zhang; Shengping Yan; Xiaoxuan Qi; Yuling Li (J. Inf. Process. Syst., 2023)