Explore the differences between perceived service quality and customer satisfaction based on customer expectation of service attributes. - Xian-Ying Xu; Shi-Yu Wu; Hao Jing (Int. J. Serv. Technol. Manag., 2017)

An Efficient Method for Time-Variant Reliability including Finite Element Analysis. - Xuan-Yi Zhang; Zhao-Hui Lu; Shi-Yu Wu; Yan-Gang Zhao (Reliab. Eng. Syst. Saf., 2021)