Health care quality management by means of an incident report system and an electronic patient record system. - Hiroshi Takeda; Yasushi Matsumura; Kazue Nakajima; Shigenori Kuwata; Yang Zhenjun; Ji Shanmai; Qiyan Zhang; Chen Yufen; Hideo Kusuoka; Michitoshi Inoue (Int. J. Medical Informatics, 2003)