Turning Conversations into Workflows: A Framework to Extract and Evaluate Dialog Workflows for Service AI Agents. - Prafulla Kumar Choubey; Xiangyu Peng; Shilpa Bhagavath; Caiming Xiong; Shiva Kumar Pentyala; Chien-Sheng Wu (ACL (Findings), 2025)

Benchmarking Deep Search over Heterogeneous Enterprise Data. - Prafulla Kumar Choubey; Xiangyu Peng; Shilpa Bhagavath; Kung-Hsiang Huang; Caiming Xiong; Chien-Sheng Wu (CoRR, 2025)