Supporting activity awareness in computer-mediated collaboration. - John M. Carroll 001; Hao Jiang 012; Mary Beth Rosson; Shin-I Shih; Jing Wang 084; Lu Xiao 002; Dejin Zhao (CTS, 2011)

Patterns of team processes and breakdowns in information analysis tasks. - Marcela Borge; Craig H. Ganoe; Shin-I Shih; John M. Carroll 001 (CSCW, 2012)

Cognitive artifacts as a window on design. - John M. Carroll 001; Marcela Borge; Shin-I Shih (J. Vis. Lang. Comput., 2013)