Analytic Performance Model of the U.S. En Route Air Traffic Control Computer Systems. - Sandra Bleistein; Shin-Sun Chow; Robert T. Goettge (SIGMETRICS, 1985)

Measurement and Prediction of Computer Performance at the FAA's en Route Air Traffic Control Centers. - Eric W. Brehm; Shin-Sun Chow; Robert T. Goettge (Int. CMG Conference, 1988)