Deploying Conversational Agents to Facilitate Housing Assistance Needs Resulting from COVID-19. - Brett R. South; Anita M. Preininger; Piyush Parmar; Rubina F. Rizvi; David Brotman; Shira Alevy; Mollie M. McKillop; Gretchen P. Jackson; William Kassler (AMIA, 2021)