A Spatio-temporal Framework for Related Topic Search in Micro-Blogging. - Shuangyong Song; Qiudan Li; Nan Zheng (AMT, 2010)

Understanding a Celebrity with His Salient Events. - Shuangyong Song; Qiudan Li; Nan Zheng (AMT, 2010)

Detecting popular topics in micro-blogging based on a user interest-based model. - Shuangyong Song; Qiudan Li; Xiaolong Zheng 001 (IJCNN, 2012)

How shall we catch people's concerns in micro-blogging? - Heng Gao; Qiudan Li; Hongyun Bao; Shuangyong Song (WWW (Companion Volume), 2012)

Detecting dynamic association among twitter topics. - Shuangyong Song; Qiudan Li; Hongyun Bao (WWW (Companion Volume), 2012)

A new temporal and social PMF-based method to predict users' interests in micro-blogging. - Hongyun Bao; Qiudan Li; Stephen Shaoyi Liao; Shuangyong Song; Heng Gao (Decis. Support Syst., 2013)

FLL: Answering World History Exams by Utilizing Search Results and Virtual Examples. - Takuya Makino; Seiji Okura; Seiji Okajima; Shuangyong Song; Hiroko Suzuki (NTCIR, 2014)

A Feature-based Classification Technique for Answering Multi-choice World History Questions: FRDC_QA at NTCIR-11 QA-Lab Task. - Shuangyong Song; Yao Meng; Zhongguang Zheng; Jun Sun 004 (NTCIR, 2014)

FRDC at the NTCIR-11 IMine Task. - Zhongguang Zheng; Shuangyong Song; Yao Meng; Jun Sun 004 (NTCIR, 2014)

Detecting Keyphrases in Micro-blogging with Graph Modeling of Information Diffusion. - Shuangyong Song; Yao Meng; Jun Sun 004 (PRICAI, 2014)

Detecting Representative Tweets of Microblogging Users. - Shuangyong Song; Yao Meng (C3S2E, 2015)

Improving person name recognition quality in Chinese text with reinforced processing of ambiguities. - Shuangyong Song; Zhongguang Zheng; Yao Meng (IALP, 2015)

Classifying and ranking microblogging hashtags with news categories. - Shuangyong Song; Yao Meng (RCIS, 2015)

Recommending Hashtags to Forthcoming Tweets in Microblogging. - Shuangyong Song; Yao Meng; Zhongguang Zheng (SMC, 2015)

Detecting Concept-level Emotion Cause in Microblogging. - Shuangyong Song; Yao Meng (WWW (Companion Volume), 2015)

A Feature-based Classification Technique for Answering Multi-choice World History Questions. - Shuangyong Song; Yao Meng; Zhongguang Zheng; Jun Sun 004 (CoRR, 2015)

A Temporal-Topic Model for Friend Recommendations in Chinese Microblogging Systems. - Nan Zheng; Shuangyong Song; Hongyun Bao (IEEE Trans. Syst. Man Cybern. Syst., 2015)

Linking Images to Semantic Knowledge Base with User-generated Tags. - Shuangyong Song; Qingliang Miao; Yao Meng (SEMANTiCS, 2016)

Automatic Identifying Entity Type in Linked Data. - Qingliang Miao; Ruiyu Fang; Shuangyong Song; Zhongguang Zheng; Lu Fang; Yao Meng; Jun Sun 004 (PACLIC, 2016)

Intension classification of user queries in intelligent customer service system. - Shuangyong Song; Haiqing Chen; Zhiwei Shi (IALP, 2017)

Co-occurrence semantic knowledge base construction for abbreviation disambiguation. - Shuangyong Song; Qingliang Miao; Zhiwei Shi; Yao Meng; Haiqing Chen (IALP, 2017)

A simple yet effective method for summarizing microblogging users with their representative tweets. - Shuangyong Song; Yao Meng; Zhiwei Shi; Zhongguang Zheng; Haiqing Chen (IALP, 2017)

Linking Multimedia Items to Semantic Knowledge Base with User-Generated Tags. - Shuangyong Song; Chao Wang 057; Haiqing Chen (ISWC (P&D/Industry/BlueSky), 2018)

Modelling Domain Relationships for Transfer Learning on Retrieval-based Question Answering Systems in E-commerce. - Jianfei Yu; Minghui Qiu; Jing Jiang 001; Jun Huang 007; Shuangyong Song; Wei Chu; Haiqing Chen (WSDM, 2018)

Knowledge Based High-Frequency Question Answering in AliMe Chat. - Shuangyong Song; Chao Wang 057; Haiqing Chen (ISWC (Satellites), 2019)

Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract). - Riheng Yao; Shuangyong Song; Qiudan Li; Chao Wang 057; Huan Chen; Haiqing Chen; Daniel Dajun Zeng (AAAI, 2020)

Supervised Term Weight Training for Improving Question-Knowledge Matching in Chatbots. - Shuangyong Song; Chao Wang 057; Haiqing Chen; Huan Chen (WWW (Companion Volume), 2020)

A Model for Quality Control of Customer Service. - Shuangyong Song; Chao Wang 057; Haiqing Chen; Huan Chen (WWW (Companion Volume), 2020)

TCNN: Triple Convolutional Neural Network Models for Retrieval-based Question Answering System in E-commerce. - Shuangyong Song; Chao Wang 057; Haiqing Chen; Huan Chen (WWW (Companion Volume), 2020)

A Two-stage Conversational Query Rewriting Model with Multi-task Learning. - Shuangyong Song; Chao Wang 057; Qianqian Xie; Xinxing Zu; Huan Chen; Haiqing Chen (WWW (Companion Volume), 2020)

MLR: A Two-stage Conversational Query Rewriting Model with Multi-task Learning. - Shuangyong Song; Chao Wang 057; Qianqian Xie; Xinxing Zu; Huan Chen; Haiqing Chen (CoRR, 2020)

TCNN: Triple Convolutional Neural Network Models for Retrieval-based Question Answering System in E-commerce. - Shuangyong Song; Chao Wang 057 (CoRR, 2020)

Sentiment Analysis Technologies in AliMe - An Intelligent Assistant for E-commerce. - Shuangyong Song; Chao Wang 057; Siyang Liu; Haiqing Chen; Huan Chen; Hongyun Bao (Int. J. Asian Lang. Process., 2020)

An Enhanced Convolutional Inference Model with Distillation for Retrieval-Based QA. - Shuangyong Song; Chao Wang 057; Xiao Pu 005; Zehui Wang; Huan Chen (DASFAA (3), 2021)

An Emotional Comfort Framework for Improving User Satisfaction in E-Commerce Customer Service Chatbots. - Shuangyong Song; Chao Wang 057; Haiqing Chen; Huan Chen (NAACL-HLT (Industry Papers), 2021)

An Emotion-controlled Dialog Response Generation Model with Dynamic Vocabulary. - Shuangyong Song; Kexin Wang; Chao Wang 057; Haiqing Chen; Huan Chen (CoRR, 2021)

An Online Question Answering System based on Sub-graph Searching. - Shuangyong Song (CoRR, 2021)

SimCTC: A Simple Contrast Learning Method of Text Clustering (Student Abstract). - Chen Li 021; Xiaoguang Yu; Shuangyong Song; Jia Wang; Bo Zou; Xiaodong He 001 (AAAI, 2022)

A Multi-Factor Classification Framework for Completing Users' Fuzzy Queries (Student Abstract). - Yaning Zhang; Liangqing Wu; Yangyang Wang; Jia Wang; Xiaoguang Yu; Shuangyong Song; Youzheng Wu; Xiaodong He 001 (AAAI, 2022)

ToSA: A Top-Down Tree Structure Awareness Model for Hierarchical Text Classification. - Deji Zhao; Bo Ning 002; Shuangyong Song; Chao Wang 057; Xiangyan Chen; Xiaoguang Yu; Bo Zou (APWeb/WAIM (2), 2022)

Tracking Satisfaction States for Customer Satisfaction Prediction in E-commerce Service Chatbots. - Yang Sun; Liangqing Wu; Shuangyong Song; Xiaoguang Yu; Xiaodong He 001; Guohong Fu (COLING, 2022)

Beyond QA: 'Heuristic QA' Strategies in JIMI. - Shuangyong Song; Bo Zou; Jianghua Lin; Xiaoguang Yu; Xiaodong He 001 (DASFAA (3), 2022)

Correctable-DST: Mitigating Historical Context Mismatch between Training and Inference for Improved Dialogue State Tracking. - Hongyan Xie; Haoxiang Su; Shuangyong Song; Hao Huang; Bo Zou; Kun Deng; Jianghua Lin; Zhihui Zhang; Xiaodong He 001 (EMNLP, 2022)

MFDG: A Multi-Factor Dialogue Graph Model for Dialogue Intent Classification. - Jinhui Pang; Huinan Xu; Shuangyong Song; Bo Zou; Xiaodong He 001 (ECML/PKDD (2), 2022)

DialCSP: A Two-Stage Attention-Based Model for Customer Satisfaction Prediction in E-commerce Customer Service. - Zhenhe Wu; Liangqing Wu; Shuangyong Song; Jiahao Ji; Bo Zou; Zhoujun Li; Xiaodong He 001 (ECML/PKDD (3), 2022)

A Two-stage User Intent Detection Model on Complicated Utterances with Multi-task Learning. - Shuangyong Song; Xiangyan Chen; Chao Wang 057; Xiaoguang Yu; Jia Wang; Xiaodong He 001 (WWW (Companion Volume), 2022)

Improving Dialogue Intent Classification with a Knowledge-Enhanced Multifactor Graph Model (Student Abstract). - Huinan Xu; Jinhui Pang; Shuangyong Song; Bo Zou (AAAI, 2023)

Scalable-DSC: A Structural Template Prompt Approach to Scalable Dialogue State Correction. - Haoxiang Su; Hongyan Xie; Hao Huang; Shuangyong Song; Ruiyu Fang; Xiaomeng Huang; Sijie Feng (EMNLP, 2023)

icsBERTs: Optimizing Pre-trained Language Models in Intelligent Customer Service. - Shixuan Liu; Chen Peng; Chao Wang; Xiangyan Chen; Shuangyong Song (INNS DLIA@IJCNN, 2023)

MuSE: A Multi-scale Emotional Flow Graph Model for Empathetic Dialogue Generation. - Deji Zhao; Donghong Han; Ye Yuan 001; Chao Wang 057; Shuangyong Song (ECML/PKDD (2), 2023)

Mining Interest Trends and Adaptively Assigning Sample Weight for Session-based Recommendation. - Kai Ouyang; Xianghong Xu 001; Miaoxin Chen; Zuotong Xie; Hai-Tao Zheng 002; Shuangyong Song; Yu Zhao (SIGIR, 2023)

Towards Intelligent Training Systems for Customer Service. - Shuangyong Song; Shixuan Liu (SMC, 2023)

Mining Interest Trends and Adaptively Assigning SampleWeight for Session-based Recommendation. - Kai Ouyang; Xianghong Xu 001; Miaoxin Chen; Zuotong Xie; Hai-Tao Zheng 002; Shuangyong Song; Yu Zhao (CoRR, 2023)

UMP-MG: A Uni-directed Message-Passing Multi-label Generation Model for Hierarchical Text Classification. - Bo Ning 002; Deji Zhao; Xinjian Zhang; Chao Wang 057; Shuangyong Song (Data Sci. Eng., 2023)

icsPLMs: Exploring Pre-trained Language Models in Intelligent Customer Service (Student Abstract). - Shixuan Liu; Chao Wang; Shuangyong Song (AAAI, 2024)

Dual Prompt Tuning based Contrastive Learning for Hierarchical Text Classification. - Sishi Xiong; Yu Zhao 007; Jie Zhang; Mengxiang Li; Zhongjiang He; Xuelong Li 001; Shuangyong Song (ACL (Findings), 2024)

Domain-Slot Aware Contrastive Learning for Improved Dialogue State Tracking. - Haoxiang Su; Sijie Feng; Hongyan Xie; Di Wu; Hao Huang 009; Zhongjiang He; Shuangyong Song; Ruiyu Fang; Xiaomeng Huang; Wushour Silamu (ICASSP, 2024)

Towards Generalization beyond Pointwise Learning: A Unified Information-theoretic Perspective. - Yuxin Dong; Tieliang Gong; Hong Chen 004; Zhongjiang He; Mengxiang Li; Shuangyong Song; Chen Li 011 (ICML, 2024)

Improving Pointer Network based Dialogue State Tracking via Dual Hierarchical Selective Augmentation. - Shuangyong Song; Hongyan Xie; Haoxiang Su; Hao Huang 009; Mengxiang Li; Zhongjiang He; Yongxiang Li; Ruiyu Fang (IJCNN, 2024)

Graph-based Dynamic Domain Selection for Dialogue State Tracking. - Shuangyong Song; Jinwei Zhang; Hao Huang 009; Hongyan Xie; Haoxiang Su; Mengxiang Li; Zhongjiang He; Yongxiang Li; Ruiyu Fang (IJCNN, 2024)

Towards Robustness and Diversity: Continual Learning in Dialog Generation with Text-Mixup and Batch Nuclear-Norm Maximization. - Zihan Wang; Jiayu Xiao; Mengxiang Li; Zhongjiang He; Yongxiang Li; Chao Wang; Shuangyong Song (IJCNN, 2024)

AutoGraph: Enabling Visual Context via Graph Alignment in Open Domain Multi-Modal Dialogue Generation. - Deji Zhao; Donghong Han; Ye Yuan 001; Bo Ning 002; Mengxiang Li; Zhongjiang He; Shuangyong Song (ACM Multimedia, 2024)

Enhancing Chinese Argument Mining with Large Language Model. - Shiquan Wang; Ruiyu Fang; Mengxiang Li; Zhongjiang He; Yongxiang Li; Shuangyong Song (NLPCC (5), 2024)

Scalable Database-Driven KGs can help Text-to-SQL. - Zhongqiu Li; Zhenhe Wu; Mengxiang Li; Zhongjiang He; Ruiyu Fang; Jie Zhang; Yu Zhao; Yongxiang Li; Zhoujun Li; Shuangyong Song (ISWC (Posters/Demos/Industry), 2024)

TeleChat Technical Report. - Zihan Wang; Xinzhang Liu; Shixuan Liu; Yitong Yao; Yuyao Huang; Zhongjiang He; Xuelong Li 001; Yongxiang Li; Zhonghao Che; Zhaoxi Zhang; Yan Wang; Xin Wang; et al. (CoRR, 2024)

Tele-FLM Technical Report. - Xiang Li 001; Yiqun Yao; Xin Jiang 005; Xuezhi Fang; Chao Wang; Xinzhang Liu; Zihan Wang; Yu Zhao 007; Xin Wang; Yuyao Huang; Shuangyong Song; Yongxiang Li; et al. (CoRR, 2024)

52B to 1T: Lessons Learned via Tele-FLM Series. - Xiang Li 001; Yiqun Yao; Xin Jiang 005; Xuezhi Fang; Chao Wang; Xinzhang Liu; Zihan Wang; Yu Zhao 007; Xin Wang; Yuyao Huang; Shuangyong Song; Yongxiang Li; et al. (CoRR, 2024)

INT: Establishing Information Transfer for Multilingual Intent Detection and Slot Filling. - Di Wu 009; Liting Jiang; Bohui Mao; Hongyan Xie; Haoxiang Su; Zhongjiang He; Ruiyu Fang; Shuangyong Song; Hao Huang; Xuelong Li 001 (ACL (Findings), 2025)

UCS-SQL: Uniting Content and Structure for Enhanced Semantic Bridging In Text-to-SQL. - Zhenhe Wu; Zhongqiu Li; Jie Zhang; Zhongjiang He; Jian Yang; Yu Zhao; Ruiyu Fang; Bing Wang; Hongyan Xie; Shuangyong Song; Zhoujun Li (ACL (Findings), 2025)

Utterance as A Bridge: Few-shot Joint Learning of Empathy Detection and Empathy Intent Classification. - Liting Jiang; Di Wu; Zhe Li; Shuangyong Song; Yanbing Li; Hao Huang (ICASSP, 2025)

A Label Co-occurrence Transformation Network for Joint Empathy Detection and Empathy Intent Classification. - Liting Jiang; Di Wu; Haoxiang Su; Xiaoyong Guo; Shuangyong Song; Yanbing Li (ICASSP, 2025)

RAICL-DSC: Retrieval-Augmented In-Context Learning for Dialogue State Correction. - Haoxiang Su; Hongyan Xie; Jie Shi; Di Wu; Liting Jiang; Hao Huang; Zhongjiang He; Yongxiang Li; Ruiyu Fang; Jianyu Zhao; Shuangyong Song (Knowl. Based Syst., 2025)

Enhancing math reasoning ability of large language models via computation logic graphs. - Deji Zhao; Donghong Han; Jia Wu; Zhongjiang He; Bo Ning 002; Ye Yuan 001; Yongxiang Li; Chao Wang 057; Shuangyong Song (Knowl. Based Syst., 2025)

How Does Distribution Matching Help Domain Generalization: An Information-Theoretic Analysis. - Yuxin Dong; Tieliang Gong; Hong Chen 004; Shuangyong Song; Weizhan Zhang; Chen Li 011 (IEEE Trans. Inf. Theory, 2025)

Table-R1: Region-based Reinforcement Learning for Table Understanding. - Zhenhe Wu; Jian Yang 003; Jiaheng Liu; Xianjie Wu; Changzai Pan; Jie Zhang; Yu Zhao; Shuangyong Song; Yongxiang Li; Zhoujun Li 001 (CoRR, 2025)

Chain-of-Lure: A Synthetic Narrative-Driven Approach to Compromise Large Language Models. - Wenhan Chang; Tianqing Zhu; Yu Zhao; Shuangyong Song; Ping Xiong 001; Wanlei Zhou 001; Yongxiang Li (CoRR, 2025)

Muddit: Liberating Generation Beyond Text-to-Image with a Unified Discrete Diffusion Model. - Qingyu Shi; Jinbin Bai; Zhuoran Zhao; Wenhao Chai; Kaidong Yu; Jianzong Wu; Shuangyong Song; Yunhai Tong; Xiangtai Li; Xuelong Li 001; Shuicheng Yan (CoRR, 2025)

A classifier expansion framework with dual knowledge distillation and dynamic weighting for continual relation extraction. - Aonan Mao; Di Wu; Liting Jiang; Shuangyong Song; Yanbing Li; Hao Huang 009; Wushour Slamu (J. Supercomput., 2025)

TableReasoner: Advancing Table Reasoning Framework with Large Language Models. - Sishi Xiong; Dakai Wang; Yu Zhao; Jie Zhang; Changzai Pan; Haowei He; Xiangyu Li; Wenhan Chang; Zhongjiang He; Shuangyong Song; Yongxiang Li (CoRR, 2025)

Emotional Support with LLM-based Empathetic Dialogue Generation. - Shiquan Wang; Ruiyu Fang; Zhongjiang He; Shuangyong Song; Yongxiang Li (CoRR, 2025)

Technical Report of TeleChat2, TeleChat2.5 and T1. - Zihan Wang; Xinzhang Liu; Yitong Yao; Chao Wang; Yu Zhao; Zhihao Yang; Wenmin Deng; Kaipeng Jia; Jiaxin Peng; Yuyao Huang; Sishi Xiong; Zhuo Jiang; et al. (CoRR, 2025)

GOAT-SLM: A Spoken Language Model with Paralinguistic and Speaker Characteristic Awareness. - Hongjie Chen 001; Zehan Li; Yaodong Song; Wenming Deng; Yitong Yao; Yuxin Zhang; Hang Lv 006; Xuechao Zhu; Jian Kang 006; Jie Lian; Jie Li 001; Chao Wang; et al. (CoRR, 2025)