Chatbots and virtual assistants: a bibliometric analysis. - Shubhangi Agarwal 004; Bhawna Agarwal; Ruchika Gupta (Libr. Hi Tech, 2022)

Modelling the determinants of attitude and intention to use AI-enabled chatbots: a study of Indian banking industry. - Shubhangi Agarwal 004; Bhawna Agarwal; Ruchika Gupta (Int. J. Electron. Bus., 2025)