Conceptualizing Emergency Department Scenarios: A DSE-Based Methodology. - Maya Kaner; Tamar Gadrich; Shuki Dror; Yariv N. Marmor (Int. J. Serv. Sci. Manag. Eng. Technol., 2013)

House of Reliability Costs: Developing Reliability Program Activities. - Shuki Dror (Qual. Reliab. Eng. Int., 2014)

A Framework for Analyzing Malpractice Cases to Improve Healthcare Systems. - Shuki Dror; Dina Margol (Qual. Reliab. Eng. Int., 2015)

Matrix Approach to Analysis of Human Errors and their Prevention by Quality Engineering and Managerial Tools. - Emil Bashkansky; Shuki Dror (Qual. Reliab. Eng. Int., 2016)

Identify Important Factors for Service Simulation Experiments Using QFD. - Shuki Dror (Qual. Reliab. Eng. Int., 2016)

Improving business objectives by reducing testing in the transition from development to production. - Shuki Dror (Qual. Reliab. Eng. Int., 2020)

QFD for selecting key success factors in the implementation of quality 4.0. - Shuki Dror (Qual. Reliab. Eng. Int., 2022)