On Assessing the Competitiveness of IT Service Solutions. - Rama Akkiraju; Mark Smith 002; Shun Jiang; Daniel B. Greenia; Shyam Pusapaty (IEEE SCC, 2013)

On Pricing Complex IT Service Solutions. - Rama Akkiraju; Mark Smith 002; Daniel B. Greenia; Shun Jiang; Taiga Nakamura; Debdoot Mukherjee; Shyam Pusapaty (SRII Global Conference, 2014)