When tourists give their reasons on the web: The argumentative significance of tourism related UGC. - Silvia De Ascaniis; Sara Greco Morasso (ENTER, 2011)

Destination Marketing and Users' Appraisal: Looking for the reasons why tourists like a destination. - Sara Fedele; Silvia De Ascaniis; Lorenzo Cantoni (ENTER, 2011)

What's in a Travel Review Title? - Silvia De Ascaniis; Ulrike Gretzel (ENTER, 2012)

Building Destination Image through Online Opinionated Discourses. The Case of Swiss Mountain Destinations. - Silvia De Ascaniis; Nicole Bischof; Lorenzo Cantoni (ENTER, 2013)

Listen to Your Customers! How Hotels Manage Online Travel Reviews. The Case of Hotels in Lugano. - Silvia De Ascaniis; Alessia Borrè; Elena Marchiori; Lorenzo Cantoni (ENTER, 2015)

Localization of Three European National Tourism Offices' Websites. An Exploratory Analysis. - Emanuele Mele; Silvia De Ascaniis; Lorenzo Cantoni (ENTER, 2016)

A LifeLike Experience to Train User Requirements Elicitation Skills. - Silvia De Ascaniis; Lorenzo Cantoni; Erkki Sutinen; Robert Talling (HCI (20), 2017)