The Building of Online Communities: An approach for learning organizations, with a particular focus on the museum sector - Alpay Beler; Ann Borda; Jonathan P. Bowen; Silvia Filippini-Fantoni (CoRR, 2004)

Can Small Museums Develop Compelling, Educational and Accessible Web Resources? The Case of Accademia Carrara - Silvia Filippini-Fantoni; Jonathan P. Bowen (CoRR, 2005)

Handheld handholding: small-screen support for museum visitors. - Sarah McDaid; Silvia Filippini-Fantoni; Matthew Cock (EVA, 2011)