Cognitive Load in eCommerce Applications - Measurement and Effects on User Satisfaction. - Peter Schmutz; Silvia Heinz; Yolanda Métrailler; Klaus Opwis (Adv. Hum. Comput. Interact., 2009)

The influence of banner placement and navigation style on the recognition of advertisement banners. - Silvia Heinz; Elisa D. Mekler (NordiCHI, 2012)

Online ad banners: the effects of goal orientation and content congruence on memory. - Silvia Heinz; Markus Hug; Carina Nugaeva; Klaus Opwis (CHI Extended Abstracts, 2013)

Empirical evaluation of 20 web form optimization guidelines. - Mirjam Seckler; Silvia Heinz; Javier A. Bargas-Avila; Klaus Opwis; Alexandre N. Tuch (CHI Extended Abstracts, 2013)

The impact of interactive visual simulations on learning statistics. - Glena Helen Iten; Silvia Heinz; Markus Karl Stöcklin; Roland Hübscher; Klaus Opwis (CHI Extended Abstracts, 2014)

Mental models for web objects in different cultural settings. - Sebastian Linxen; Silvia Heinz; Livia J. Müller; Alexandre N. Tuch; Klaus Opwis (CHI Extended Abstracts, 2014)

Designing usable web forms: empirical evaluation of web form improvement guidelines. - Mirjam Seckler; Silvia Heinz; Javier A. Bargas-Avila; Klaus Opwis; Alexandre N. Tuch (CHI, 2014)

Trust and distrust on the web: User experiences and website characteristics. - Mirjam Seckler; Silvia Heinz; Seamus F. Forde; Alexandre N. Tuch; Klaus Opwis (Comput. Hum. Behav., 2015)

Is It Still Where I Expect It? - Users' Current Expectations of Interface Elements on the Most Frequent Types of Websites. - Silvia Heinz; Sebastian Linxen; Alexandre N. Tuch; Lars Fraßeck; Klaus Opwis (Interact. Comput., 2017)