Defining Requirements for the Development of Useful and Usable Chatbots: An Analysis of Quality Attributes from Academy and Industry. - Malu Mafra; Kennedy Nunes; Adailton Castro; Adriana Lopes; Ana Carolina Oran; Geraldo Braz Júnior; João Almeida 003; Anselmo Cardoso de Paiva; Aristófanes C. Silva; Simara Rocha; Davi Viana; Aurea Melo; et al. (HCI (3), 2022)

Defining an A/B Testing Process for Usability and User Experience Evaluation Through the Analysis of the Results of a Literature Review. - Italo Fernandes S. Silva; Simara Rocha; Carlos Portela 002; Geraldo Braz Júnior; João Almeida 003; Aristófanes Corrêa Silva; Davi Viana; Jacilane Rabelo; Anselmo Cardoso de Paiva; Luis Rivero 001 (HCI (41), 2022)

Proposing Usability-UX technologies for the design and evaluation of text-based chatbots. - Malu Mafra; Kennedy Nunes; Simara Rocha; Geraldo Braz Júnior; Aristófanes Corrêa Silva; Davi Viana; Williamson Silva; Luis Rivero 001 (J. Interact. Syst., 2024)