Knowledge is Power: Provide Your IT-Support with Domain-Specific High-Quality Solution Material. - Simon L. Schmidt; Mahei Manhai Li; Sascha Weigel; Christoph Peters 001 (DESRIST, 2021)

Requirements for an IT Support System based on Hybrid Intelligence. - Simon L. Schmidt; Mahei Manhai Li; Christoph Peters 001 (HICSS, 2022)