Modeling Service Quality and Satisfaction of Evacuation Center Using Partial Least Squares Structural Equation Modeling (PLS-SEM). - Siti Falindah Padlee; Siti Zulaieqa Mohd Hat; Hayatul Safrah Salleh; Siti Nur (Int. J. Serv. Sci. Manag. Eng. Technol., 2021)