E-Government Web Quality Assessment: A Citizen-Centric Approach. - Sivaporn Wangpipatwong; Wichian Chutimaskul (IMSA, 2005)

Quality Enhancing the Continued Use of E-Government Web Sites: Evidence from E-Citizens of Thailand. - Sivaporn Wangpipatwong; Wichian Chutimaskul; Borworn Papasratorn (Int. J. Electron. Gov. Res., 2009)