Avoiding the Blues for Airline Travelers. - Jane L. Snowdon; Soad El-Taji; Mario Montevecchi; Edward A. MacNair; C. Adam Callery; Scott Miller (WSC, 1998)

IBM journey management library: an arena system for airport simulations. - Jane L. Snowdon; Edward A. MacNair; Mario Montevecchi; C. Adam Callery; Soad El-Taji; Scott Miller (J. Oper. Res. Soc., 2000)