Collaboration Is Smart: Smart Learning Communities. - Gabriele Frankl; Sofie Bitter (CHI-KDD, 2013)

Learning and working together as prerequisites for the development of high-quality software. - Gabriele Frankl; Sofie Bitter; Bonifaz Kaufmann (CSEE&T, 2014)

Win-for-all in software engineering education: Balancing social dilemmas to foster collaboration. - Gabriele Frankl; Sofie Bitter; Bonifaz Kaufmann (CSEE&T, 2014)

Customer engagement behaviour in online social networks - the Facebook perspective. - Sofie Bitter; Sonja Grabner-Kräuter; Robert J. Breitenecker (Int. J. Netw. Virtual Organisations, 2014)

Consequences of customer engagement behavior: when negative Facebook posts have positive effects. - Sofie Bitter; Sonja Grabner-Kräuter (Electron. Mark., 2016)