Scenario-based Customer Service VR Training System with Honorific Exercise. - Soichiro Iida; Takehito Utsuro; Hiromitsu Nishizaki; Junichi Hoshino (ICBBE, 2019)

Spoken Dialog Training System for Customer Service Improvement. - Yuta Sano; Chee Siang Leow; Soichiro Iida; Takehito Utsuro; Junichi Hoshino; Akio Kobayashi; Hiromitsu Nishizaki (APSIPA, 2020)