Developing an Inclusive Q&A Chatbot in Massive Open Online Courses. - Songhee Han; Min Liu 004 (AIED (2), 2022)

FAQ chatbot and inclusive learning in massive open online courses. - Songhee Han; Min Kyung Lee (Comput. Educ., 2022)

Understanding Student Navigation Patterns in Game-Based Learning. - Min Liu 004; Ying Cai; Songhee Han; Peixia Shao (J. Learn. Anal., 2022)

The Role of Social Presence in MOOC Students' Behavioral Intentions and Sentiments Toward the Usage of a Learning Assistant Chatbot: A Diversity, Equity, and Inclusion Perspective Examination. - Songhee Han; Jiyoon Jung; Hyangeun Ji; Unggi Lee; Min Liu 004 (AIED (Posters/Late Breaking Results/...), 2023)

What do students want to know while taking massive open online courses?: Examining massive open online course students' needs based on online forum discussions from the Universal Design for Learning approach. - Songhee Han; Hyangeun Ji; Zilu Jiang; Michael West; Min Liu 004 (LAK, 2023)

Making FAQ Chatbots More Inclusive: An Examination of Non-Native English Users' Interactions with New Technology in Massive Open Online Courses. - Songhee Han; Min Liu 004; Zilong Pan; Ying Cai; Peixia Shao (Int. J. Artif. Intell. Educ., 2023)

Implementation, Not Capabilities: How Chatbot Utilization Shapes Learners' Navigation Patterns in MOOCs. - Songhee Han; Hunhui Na; Chaewon Kim (EDM, 2025)