Developing Targeted Text Messages for Enhancing Medication Adherence. - Mary Beth Watson-Manheim; Stephanie Crawford; Cheryl Nakata; Sophie Xiao; Elizabeth Holly; Jelena Spanjol; Lisa Sharp; Anna Cui (AMCIS, 2013)

Introduction to Digital Customer Engagement Minitrack. - Petri Parvinen; Christy M. K. Cheung; Harri Oinas-Kukkonen; Sophie Xiao (HICSS, 2013)