AI-Powered Comment Triage for Efficient Collaboration and Feedback Management. - Vamsi Krishna Pasam; Sravani Pati; Carlos Toxtli Hernandez (SAC, 2025)

Customer Journey Mapping with Multimodal Large Language Models. - Sravani Pati; Vamsi Krishna Pasam; Carlos Toxtli Hernandez (WWW (Companion Volume), 2025)