Towards Design Principles for Aligning Human-Centered Service Systems and Corresponding Business Models. - Stefan Kleinschmidt; Barbara Burkhard; Manuel Hess; Christoph Peters 001; Jan Marco Leimeister (ICIS, 2016)

ICT-Enabled Service Innovation in Human-Centered Service Systems: A Systematic Literature Review. - Stefan Kleinschmidt; Christoph Peters 001; Jan Marco Leimeister (ICIS, 2016)

Towards an Integrated Evaluation of Humancentered Service Systems and corresponding Business Models: a Systems Theory Perspective. - Stefan Kleinschmidt; Christoph Peters 001 (ECIS, 2017)

Fostering Business Model Extensions for ICT-Enabled Human-Centered Service Systems. - Stefan Kleinschmidt; Christoph Peters 001 (Wirtschaftsinformatik, 2017)