Trump Versus Clinton: Twitter Communication During the US Primaries. - Jennifer Fromm; Stefanie Melzer; Björn Ross; Stefan Stieglitz (ENIC, 2017)

The Adoption of social media analytics for crisis management - Challenges and Opportunities. - Stefan Stieglitz; Milad Mirbabaie; Jennifer Fromm; Stefanie Melzer (ECIS, 2018)