User Echo Service - Nutzerfeedback über verschiedene Kanäle einsammeln und auswerten. - Simon André Scherr; Frank Elberzhager; Steffen Hupp (Softwaretechnik-Trends, 2020)

Establishing Continuous App Improvement by Considering Heterogenous Data Sources. - Simon André Scherr; Steffen Hupp; Frank Elberzhager (Int. J. Interact. Mob. Technol., 2021)

The way it made me feel - Creating and evaluating an in-app feedback tool for mobile apps. - Simon André Scherr; Mher Ter-Tovmasyan; Frauke Neugebauer; Steffen Hupp; Frank Elberzhager (J. Ubiquitous Syst. Pervasive Networks, 2022)