Usability Testing to Improve Functionality and Content for a Web-based Provider-Patient Communication Tool. - Linda Fleisher; Jennifer Millard; Stephanie Ravitch; Susan Antaramian; Michael A. Collins; Neal J. Meropol (AMIA, 2005)

What Websites Are Patients Using: Results of a Tracking Study Exploring Patients Use of Websites at a Multi-Media Patient Education Center. - Stephanie Ravitch; Linda Fleisher; Stephen Torres (AMIA, 2005)