Understanding Critical Distance Learning Issues: Toward a Comprehensive Model Predicting Student Satisfaction. - Stephen K. Callaway; Saad M. Alflayyeh (Inf. Resour. Manag. J., 2011)

Examining Pathways from Innovation Orientation to Patient Satisfaction: A Relational View of Healthcare Delivery. - David D. Dobrzykowski; Stephen K. Callaway; Mark A. Vonderembse (Decis. Sci., 2015)